Self-hosted troubleshooting knowledge base

The fix lives in your senior guy's head.
Until he leaves.

TatteredNote captures symptom-to-solution knowledge the way your floor actually talks about it — searchable, ranked by what's actually worked, and running on hardware you already own.

Two ways in

What you need from this tool depends on what you're running. Pick the one that's you.

Symptom-first search

Search the way your floor already talks.

No taxonomy to learn. Type what you're seeing — the system fuzzy-matches it against tags that already exist and ranks solutions by how often they've actually worked, not by who wrote them up.

Try typing "tear" or "burr" or "loose" in the box, then click a tag →

Suggested tags appear below as you type. Press Enter to open the top match, or tab to a tag to see its ranked fixes.

Suggestions will surface here, ranked by usage and hit rate. Click a tag to see what's fixed it.

Built for both ends of the market

If you run a small shop

  • —Installs on a desktop you already have; no cloud subscription
  • —Perpetual license — pay once, own it
  • —Mobile-friendly entry from the floor, works offline
  • —No taxonomy setup — tagging learns from how your team writes

If you handle controlled technical data

  • —Fully self-hosted — data never leaves your infrastructure
  • —Records flagged as controlled are filtered out for anyone not granted access
  • —Full audit log of every view and edit
  • —Fix outcomes are write-once, and every edit lands in the audit log
Where things stand

This is a pre-launch product, not a finished platform.

TatteredNote is in active development, built by one engineer who's lived this problem on the floor. If you're a design-partner candidate — small shop or controlled-data manufacturer — we'd rather talk to you now, before everything is finished, than sell you a polished demo later.

Want to be a pilot site?

Leave your email. No mailing list, no drip campaign — just a real conversation when there's something ready to show you.